Six steps in order
The sequence that holds is always the same: technical history, routine and available time, reading the base on dry hair, a proposal with two directions, stating the stages and the total cost, the final document. Changing the order changes the outcome.
The step most often skipped is the third. Reading root, lengths and ends separately takes a minute and determines what's feasible: without it the proposal is built on an assumption and corrected with the product already on.
The step that most affects the commercial outcome is the fifth. Stating stages and total cost before starting produces a decision taken once, instead of a reassessment at every appointment.
How much each step affects the outcome
The chart is qualitative and shows how much skipping each step raises the risk of a disputed result.
The playbook sequence
Technical history and condition
Before looking at any image.
Routine and time
They determine tone and maintenance.
Read on dry hair
Root, lengths and ends separately.
Proposal, stages and document
Two directions, total cost, written plan.
What it should include
- Base and color history
- Color goal
- Contrast with face and style
- Lightening journey
- Protocol and maintenance
What each step has to produce
| Step | What it produces | If it's missing |
|---|---|---|
| Technical history | Feasibility and risks | Surprises with the product on |
| Routine and time | Choice of tone and maintenance | A result that doesn't survive real life |
| Reading the base | Number of sessions | A proposal built on an assumption |
| Final document | Reference for the team and the return | Execution from memory |
Content written by Saloria for B2B informational and commercial use. It does not replace legal, medical, specialist aesthetic advice or the professional's technical assessment.
- Author: Saloria
- Updated: 2026-05-22
From operating material to guided consultation
Saloria moves these steps into a tablet flow: profile, face analysis, look plan, transparent quote and technical protocol.
Frequently asked questions
Does a playbook make the consultation rigid?
It fixes the order of the steps, not the words: how it's conducted stays with whoever applies it.
Which step is skipped most often?
Reading the base on dry hair and the question about routine: both look postponable and both determine the outcome.
How do you check it's being applied?
Through the documents produced: if they contain stages and maintenance, the sequence was followed.