Reception or treatment room
Consultation in a centre often happens in two places: the welcome, where information is gathered and the path agreed, and the treatment room, where the work is done. The tablet is most useful in the first, because in the room hands are busy and the environment doesn't allow it.
That makes the handover of information between the two places important: what was agreed at the welcome has to reach the room without the client having to repeat it. It's the same problem as in a salon, amplified by the physical separation of the spaces.
The most effective use concerns showing the path: displaying the planned sessions, the interval and what will be visible at each stage is more convincing than any verbal description, and it reduces drop-off after the first session.
Where the tablet adds most
The chart is qualitative and shows how useful the tool is at each point of the path.
How to organise it
Place it at the welcome
In the room hands are busy.
Show the path
Sessions, interval and what will be visible.
Pass information to the room
The client shouldn't repeat anything.
Washable case and fixed socket
The environment is humid and full of products.
How to organise it
- Place the tool at the welcome, not in the treatment room.
- Make sure the agreed path reaches whoever delivers it.
- Washable case and a fixed charging point.
The handover to the treatment room is where centres most often lose the work done at the welcome. A printed or consultable record solves it without needing devices in every room.
Showing the whole path at the first visit bears directly on drop-off: a client who sees the stages and knows what to expect after the first session has a reason to return that doesn't depend on the immediate result.
From conversation to guided consultation
Saloria brings guided consultation to beauty centers: face analysis, look plan and protocol help turn the aesthetic diagnosis into a visual, careful and understandable proposal.