A consultation from start to finish
The client sits down and the first question is about what she'd like to be different when she leaves, not what she wants done today. It's a subtle difference that opens the conversation instead of closing it around a service.
Then come the objective facts — technical history, routine, available time, how often she can come back — and then the reading: proportions of the face, texture, density, condition of the hair. A few minutes have passed and nobody has proposed anything yet.
The proposal arrives with two directions, not one, each with its maintenance stated. The client chooses, and from that choice come the plan she takes home and the protocol that stays in the salon.
How much each stage weighs on the outcome
The chart is qualitative and shows how much each stage contributes to an informed decision.
The four stages
Goal
What you'd like to be different when you leave.
Objective information
History, routine, time, frequency.
Reading and proposal
Two directions with maintenance stated.
Close
Plan to the client, protocol to the salon, date in the diary.
What it should include
- Welcome and goal
- Profile and constraints
- Face analysis
- Plan, price and protocol
Ordinary conversation and guided consultation
| Moment | Ordinary conversation | Guided consultation |
|---|---|---|
| Opening | «What are we doing today?» | «What would you like to be different?» |
| Information | Whatever comes up | The same for everyone |
| Proposal | One | Two, with maintenance stated |
| Close | Price | A plan and the next date |
Content written by Saloria for B2B informational and commercial use. It does not replace legal, medical, specialist aesthetic advice or the professional's technical assessment.
- Author: Saloria
- Updated: 2026-05-22
From operating material to guided consultation
Saloria moves these steps into a tablet flow: profile, face analysis, look plan, transparent quote and technical protocol.
Frequently asked questions
How long does a consultation like this take?
A few minutes more than an ordinary conversation, recovered during the service through fewer questions and corrections.
What does the client receive?
A plan with the stages, the maintenance and the date of the next visit.
What changes compared with before?
That the information stays: the next visit starts from where you got to, with anyone in the salon.