Two constraints worth checking first
The first concerns images. A photograph of a face used for analysis is personal data, and in several US states — Illinois, Texas and Washington among them — laws specifically regulate biometric identifiers, with notice and consent obligations and, in some cases, a private right of action. The exact scope depends on how the system works and on where you operate, and it should be checked with an attorney rather than assumed.
What you can check yourself is more practical: does the tool collect consent before the shot, does it record the text and the date, does it state a retention period, and can images be deleted on request. A system that leaves all of that to the salon is handing you the obligation without the mechanism.
The second constraint is support. A vendor whose support hours don't overlap with salon hours is effectively unsupported on the evenings and Saturdays when a salon is busiest. It's a detail until it isn't, and then it decides how much time you lose.
What to check before features
The chart is qualitative and shows how much each aspect affects real usability in a US salon.
Questions to ask the vendor
The table gathers the questions where a vague answer is itself information.
| Area | Question | Answer to look for |
|---|---|---|
| Photos | Where are they stored and for how long? | Named hosting and configurable retention |
| Consent | How is it captured and recorded? | Text, version, date and withdrawal tracked |
| Documents | Can I see a real client plan? | A genuine example, not a mock-up |
| Support | What hours and what channel? | Coverage across evenings and weekends |
What to check here
Ask where the photos live
Named hosting and retention period.
Check the consent flow
Captured before the shot, withdrawable.
Ask for a real document
A genuine client plan, not a mock-up.
Check support hours
Against the hours you actually work.
Before signing
- Ask for a real example of the document a client receives.
- Check consent is captured before the shot and can be withdrawn.
- Confirm the retention period for photos and how deletion works.
Retention is the point worth pressing on. A tool keeping face images indefinitely builds an archive of sensitive data the salon is responsible for, with exposure no commercial benefit offsets.
It's also worth asking how data comes out if you leave. A vendor with a ready answer works on value; one without works on lock-in, and that's useful to know before two years of client history accumulate.
From talk to guided consultation
Saloria is born with UI and copy in English and with a flow designed for professional salons, not for consumer users. It doesn't replace management software, doesn't promise realtime AR and doesn't turn look plan into certainty. It brings method to the moment when client and professional decide the look together.
Frequently asked questions
Can client photos be kept?
Only with consent captured before the shot, stated purposes and a defined retention period, with deletion on request. Specific obligations vary by state and should be reviewed with an attorney.
What should you check about documents?
Ask to see a real plan a client would receive: it shows whether the tool produces something usable or only a screen.
Why do support hours matter?
Because salons work evenings and Saturdays. Support that doesn't overlap with those hours is effectively unavailable when problems occur.